ioSaaS
Service Plan
Wholesale White-Label UCaaS & PBX Platform
Bring Your Carriers
Partner profit margins up to 85%
The ioSaaS service plan offered by Talking Platforms is designed for UCaaS providers, MSPs, ISPs, broadband providers, IT dealers, and others who want to sell UCaaS services to their customers at wholesale prices using their existing carriers. The service allows you to bring your own carriers and have complete control over the process.
It's important to note that the Talking Platforms solution is based on a Softswitch platform with centralized control, which is different from PBX instances that are built and controlled separately. The platform allows you to quickly add and manage customers through a single portal, and it can scale to handle large Enterprise applications. The pricing for plans goes as low as $0.29 per seat, with no compromise on reliability, security, or performance. You can expect up to 85% profit margins from this plan.
ioSaaS Private Label UCaaS Reseller Plan
Many managed service providers and organizations have the experience, capability, and resources to fully run a hosted VoIP platform but prefer not to maintain the hardware, software, data centers, security, and disaster recovery components. The Talking Platforms ioSaaS model is a private-label UCaaS reseller plan that allows these organizations to provide professional VoIP services while reducing the overwhelming management and resources required to keep a hosted UCaaS platform running, stable, and reliable.
Under the ioSaaS plan, we do the following for you:
- As your wholesale UCaaS platform provider, we support and maintain the hardware, software, data centers, security, high availability, and redundancy
- We support you. You support your customers
- We train you to manage the platform
- We provide partner Intranet access to our extensive knowledge base, manuals, documents, marketing, network status, feedback forms, and more
Compare our two ioSaaS plans to help you choose what will best fit your organization and goals:
| Features | ioSaaS Professional | ioSaaS Advanced |
|---|---|---|
| Hosted PBX | ⚫ | ⚫ |
| Residential | ⚫ | ⚫ |
| Extensions | 1,000 | 1,000 |
| Need more extensions?No problem! Purchase an additional 1,000 extensions! Order as many as you need! | Need more extensions?No problem! Purchase an additional 1,000 extensions! Order as many as you need! | |
| Users | Unlimited | Unlimited |
| Companies | Unlimited | Unlimited |
| Customers | Unlimited | Unlimited |
| PBX Services | Unlimited | Unlimited |
| Ring GroupsRing Groups allow you to have a single inbound call ring many extensions and provide a workflow to other PBX services. | ⚫ | ⚫ |
| IVRsIVRs allow you to create automated attendants with digit control and workflows to other PBX services | ⚫ | ⚫ |
| Conference BridgesConference bridges allow internal and external callers to meet for an audio bridge | ⚫ | ⚫ |
| Shared Voice MailboxesAllow multiple extensions to share a single voicemail box | ⚫ | ⚫ |
| ioFaxSend, receive, and view faxes from your web portal and ioCONNECT-FAX App for Android and iOS | ⚫ | ⚫ |
| Call RecordingCall Recording is only available on the Professional and Professional Plus Series. Additional call recording can be purchased in increments of 25 each. | ⚫ | ⚫ |
| Paging/IntercomAllows a phone to page or intercom with a group of extensions based on permissions | ⚫ | ⚫ |
| Call ParksAllow an extension to place a call on park and light up a BLF button on other extensions with the ability to pickup the call by pressing that BLF button | ⚫ | ⚫ |
| Routing SchedulesAllows you to change call and PBX services routing based on time or day. | ⚫ | ⚫ |
| Voicemail | ⚫ | ⚫ |
| Find Me/Follow MeSetup up multiple stages to call multiple numbers when someone calls an extension | ⚫ | ⚫ |
| Phone ProvisioningAuto-phone provisioning for Yealink, Poly, Grandstream, and Cisco is included. You also have the option to take control of phone provisioning and modify/create your own templates. | ⚫ | ⚫ |
| Phone Provisioning Bulk OperationsThis feature allows advanced reporting and bulk operations related Auto-Provisioning | ⚫ | ⚫ |
| System CodesArrange your PBX system star codes to match what your customer wants or is accustomed to | ⚫ | ⚫ |
| Express CodesExpress Codes allow advanced features related to provisioning at the phone level. | ⚫ | ⚫ |
| PIN CodesPIN Codes can be used for inbound or outbound call restriction and pass-through | ⚫ | ⚫ |
| Address Books | ⚫ | ⚫ |
| White Lists | ⚫ | ⚫ |
| Black Lists | ⚫ | ⚫ |
| Spam Lists | ⚫ | ⚫ |
| See a full list of features! | See a full list of features! | |
| DIDs | Unlimited | Unlimited |
| DID Products | ⚫ | ⚫ |
| DID Toll-Free Products | ⚫ | ⚫ |
| DID e911 Products | ⚫ | ⚫ |
| DID Fax Products | ⚫ | ⚫ |
| DID CNAME Inbound | ⚫ | ⚫ |
| DID CNAME Outbound | ⚫ | ⚫ |
| DID Management | Unlimited | Unlimited |
| Inventory ManagementCentralized control of all your customers DIDs. Lists number of DIDs per customer with drill downs to all features of the DIDs, status and mapping. Full search capability. | ⚫ | ⚫ |
| Customer Order Tracking | ⚫ | ⚫ |
| Configuration Tracking | ⚫ | ⚫ |
| Outbound Caller ID MappingControl Caller ID on any extension or device with simple drop down menus | ⚫ | ⚫ |
| e911 Address MappingControl e911 information on any extension or device with simple drop down menus | ⚫ | ⚫ |
| Inbound CNAM Services | ⚫ | ⚫ |
| DID Mapped To LinksEasily find where a DID is mapped to and who the company or person is | ⚫ | ⚫ |
| SIP Accounts | Unlimited | Unlimited |
| Residential Accounts | ⚫ | ⚫ |
| Residential Virtual Accounts | ⚫ | ⚫ |
| Residential Fax AccountsInbound and outbound faxes with either digital WebFax using the unified web portal or ATA with physical fax machine | ⚫ | ⚫ |
| PBX Domains | ⚫ | ⚫ |
| PBX Accounts | ⚫ | ⚫ |
| PBX Virtual Accounts | ⚫ | ⚫ |
| PBX Fax AccountsInbound and outbound faxes with either digital ioFAX using the unified web portal, ioCONNECT mobile app, ATA, physical fax machine, or residential account | ⚫ | ⚫ |
| Bulk Order ProductsOrder multiple PBX and Residential products at the same time | ⚫ | ⚫ |
| Upgrade ProductsMove an account product to another product that offers a higher rate, more features and automatically update billing | ⚫ | ⚫ |
| Downgrade ProductsMove an account product to another product that offers a lower rate, less features and automatically update billing | ⚫ | ⚫ |
| Carriers | Unlimited | Unlimited |
| Bring Your Carrier(s)Bring one or a hundred of your own carriers. We support it! | ⚫ | ⚫ |
| Use Our Carriers(s)Not ready for your carrier, you can use our carriers for inbound and over 50+ outbound carriers | ⚫ | ⚫ |
| MinutesChoose how you are going to charge for your call minutes. Configure rate, first charge and next charge increments | ⚫ | ⚫ |
| Rate CardsYour in charge of your rate card pricing for all your dial codes. Have one rate card for all customers or create individual rate cards for each customer | ⚫ | ⚫ |
| Time Based Rate Cards | ⚫ | ⚫ |
| Access Control Lists | ⚫ | ⚫ |
| Priority Order | ⚫ | ⚫ |
| Least Cost Routing (LCR) | ⚫ | ⚫ |
| Carrier Gateway Groups | ⚫ | ⚫ |
| Packaged Minutes PlansCreate individual packaged minute plans for each of your customers devices and charge automatically after they use those minutes | ⚫ | ⚫ |
| Pooled Minutes PlansCreate company wide packaged minute plans and charge automatically after they use those combined minutes | ⚫ | ⚫ |
| IP Authenticated Support | ⚫ | ⚫ |
| SIP Registration Support | ⚫ | ⚫ |
| ASR Alerts & ReportingProvides ASR (answer-seizure ratio) alerts and reporting by configuration based on multiple options for all carriers that you use. Allows you know what quality of service your carriers are providing. | ⚫ | ⚫ |
| Product Configuration | Unlimited | Unlimited |
| Product Groups | ⚫ | ⚫ |
| Billing/Product/Price Lines | ⚫ | ⚫ |
| Generic Product LinesAdd other non-telecom related products or services to your customer invoices | ⚫ | ⚫ |
| Setup Fee With ProductsAllows you to charge setup fees for any product or service | ⚫ | ⚫ |
| BrandsCreate as many brands as you like and connect to unique profit centers. This allows you to have different branding and prices for different types of customers | ⚫ | ⚫ |
| Credit Card Transactions | ⚫ | ⚫ |
| Choose Billing CyclesChoose weekly, monthly or yearly billing cycles | ⚫ | ⚫ |
| One Off Billing Cycles | ⚫ | ⚫ |
| Customer Product Billing Upgrades | ⚫ | ⚫ |
| SureTax Tax EngineUtilizing our integrated billing system, connect your SureTax account to our API and have all applicable telecom taxes and fees added to customer invoices | ⚫ | ⚫ |
| Tax/Configuration Lines | ⚫ | ⚫ |
| Authorize.net TransactionsUtilizing our integrated Authorize.NET payment gateway, you can manually or automatically charge your customers with credit cards | ⚫ | ⚫ |
| Automated Billing | ⚫ | ⚫ |
| Invoice TermsUtilizing our integrated billing system, you can choose the number of days for a customer to pay their invoice | ⚫ | ⚫ |
| Email Invoices | ⚫ | ⚫ |
| Payment Reminder Emails | ⚫ | ⚫ |
| Auto Charge credit CardsUsing our integrated billing system, you can setup automatic payments with an Authorize.NET account and our payment gateway | ⚫ | ⚫ |
| Invoices | ⚫ | ⚫ |
| Invoices in Web/PDF/Email | ⚫ | ⚫ |
| Miscellaneous Changes | ⚫ | ⚫ |
| Auto Charge BillingYou can use our integrated billing system either manually or have it bill automatically on the day you want | ⚫ | ⚫ |
| Payments | ⚫ | ⚫ |
| Payment Allocation | ⚫ | ⚫ |
| Debit/Credit Payments | ⚫ | ⚫ |
| Nominal Accounts | ⚫ | ⚫ |
| StatementsWhen utilizing our integrated billing system, run a statement report on any customer and print or email | ⚫ | ⚫ |
| Email StatementsWhen utilizing our integrated billing system, run a statement report on any customer and email from the system | ⚫ | ⚫ |
| Tax Calculations | ⚫ | ⚫ |
| Tax Reports | ⚫ | ⚫ |
| Accounting Reports | ⚫ | ⚫ |
| Profit ReportsWhen utilizing our integrated billing system, run profit reports on all your customers to see if your making or losing money. Easy to spot with green or red labeling | ⚫ | ⚫ |
| Summary Reports | ⚫ | ⚫ |
| Nominal Account Reports | ⚫ | ⚫ |
| Exports (CSV/EXCEL) | ⚫ | ⚫ |
| WorkFlow | Unlimited | Unlimited |
| Product Ordering Tracking | ⚫ | ⚫ |
| Product Upgrade Tracking | ⚫ | ⚫ |
| Product Delete Tracking | ⚫ | ⚫ |
| Email Alerts in Tracking | ⚫ | ⚫ |
| Alerts & Reporting | Unlimited | Unlimited |
| Email AlertsSetup specific email alerts for each customer based on chosen criteria. For example, when and extension is upgraded, Failed login, etc. | ⚫ | ⚫ |
| Email Configuration Alerts | ⚫ | ⚫ |
| ASR Alerts and ReportingProvides ASR (answer-seizure ratio) alerts and reporting by configuration based on multiple options for all carriers that you use. Allows you know what quality of service your carriers are providing. | ⚫ | ⚫ |
| Call Detail GraphsProvides visual graphs in 5 different styles of multiple call types on any account | ⚫ | ⚫ |
| Branding | Unlimited | Unlimited |
| Portal Customer LogoSetup a custom web portal for your customers with your logo and colors | ⚫ | ⚫ |
| EmailsSend automated emails to your customers with your logo and branding | ⚫ | ⚫ |
| InvoicesSend manual or automated invoicingu00a0 to your customers with your logo and branding | ⚫ | ⚫ |
| Mobile App - (IOS & Android) | ⚫ | ⚫ |
| Domain Names | Unlimited | Unlimited |
| White Label White Label Domains are provided on both plans. With Professional Plus you can add private label domains. | ⚫ | ⚫ |
| Web Access | Unlimited | Unlimited |
| White Label | ⚫ | ⚫ |
| Mobile Apps | Unlimited | Unlimited |
| Standard ioConnect AppsThis mobile app allows extension users to control their accounts, features, voicemail, ioFAX, in the same way as the Web Portal. | ⚫ | ⚫ |
| ioConnect-UC AppThis mobile app provides advanced features like a Dialer, Chat, SMS, and Video Conferencing. | ⚫ | ⚫ |
| Private Label Apps & App StoreWe provide private-label by default, but if you want to add your company name to both the mobile Apps, desktop Apps, and the App stores, we can provide this optional paid service. | ⚊ | ⚫ |
| Desktop (Windows & Mac)Desktop apps for Windows and MAC that support a Dialer, Chat, SMS, and Video Conferencing. | ⚫ | ⚫ |
| Accounts per ioConnect App | ⚫ | ⚫ |
| IOS | ⚫ | ⚫ |
| Android | ⚫ | ⚫ |
| Web App Portal (End User)Provides full access to the end-user customer portal. | ⚫ | ⚫ |
| PBX | ⚫ | ⚫ |
| SIP Trunks | ⚫ | ⚫ |
| Residential | ⚫ | ⚫ |
| ioFaxAdvanced fax features for sending, receiving, and Email2Fax in the standard ioCONNECT mobile app. | ⚫ | ⚫ |
| MessageCallMessageCall allows you to send quick audio notes to another extension, external number or email address | ⚊ | ⚊ |
| Video (1 to 1) | ⚫ | ⚫ |
| Video Conferencing | ⚫ | ⚫ |
| Dialer | ⚫ | ⚫ |
| Chat | ⚫ | ⚫ |
| Text/SMS | Coming Soon! | Coming Soon! |
| CRM Integration | Coming Soon! | Coming Soon! |
| Call Center | Coming Soon! | Coming Soon! |
| Dedicated IP AddressA dedicated IP address is required if your carrier only supports IP Authenticated SIP trunks. This feature does not affect performance or call quality. | - | Yes |
| Security & Protection | ||
| DDoS protectionDDoS and DoS protection provided through Cloudflare up to 100 Tbps. | ⚫ | ⚫ |
| Toll-fraud protectionProvides toll-fraud alerts or customer configured trigger-based call blocking. Inbound and Outbound. | ⚫ | ⚫ |
| Toll-fraud protection - AdvancedProvides toll-fraud alerts or customer configured trigger-based call blocking. Inbound and Outbound. | ⚊ | ⚫ |
| SIP Optimized NetworkWherever your Hosted PBX and UCaaS customers are located in North America, they will have access to a dedicated Internet fast lane. Think of it as an express lane for the Internet, where you can move quickly while others have to wait their turn. | ⚫ | ⚫ |
| Trusted IPsProvides secure lock down of extensions and SIP trunks by allowing only a specific IP address or range of IP addresses and blocking all others | ⚫ | ⚫ |
| Portal Triple AuthenticationAdditional security above and beyond username and password without using external authenticators | ⚫ | ⚫ |
| End User Mobile SecurityMobile app security directly through web portal QR barcode and mobile pin, fingerprint, and facial scan | ⚫ | ⚫ |
| Integrated SIP FirewallAdditional security from SIP based hackers | ⚫ | ⚫ |
| Call limit per accountGranular control of how many simultaneous calls are allowed per account/extension | ⚫ | ⚫ |
| Call cost limit per accountGranular control of how many simultaneous calls are allowed per account/extension | ⚫ | ⚫ |
| Credit limit per accountAllows an extension to have a credit limit and once reached will block further calls | ⚫ | ⚫ |
| International Call BlockBlock all international calling on a per account, extension, SIP Trunk basis or allow only the country dial codes required | ⚫ | ⚫ |
| Locations (USA) | ||
| East Coast | ⚫ | ⚫ |
| West Coast | ⚫ | ⚫ |
| Join Now! | Join Now! |
If you would prefer to minimize your responsibility in supplying and managing carriers, we offer an alternative program called ioSaaS-PLUS. This reseller program offers all the same features as our wholesale UCaaS provider platform, ioSaaS, but we take care of the carriers, telephone numbers, and number porting for you. It's a highly profitable wholesale UCaaS program, and we make it easy for you to get started selling UCaaS services. So, if you want to reduce your responsibility in managing carriers, this Full-Service model is a great option for you.
Compare our ioSaaS and ioSaaS-PLUS service plans!
Learn about our other business UCaaS provider platforms.
Not sure which plan is best for you? Contact us today for a one-on-one discussion and demonstration.