Talking Platforms would like to make a solid partnership with service providers, resellers or any organization throughout the USA which currently offers service based solutions to their own small and medium sized customers.
We are looking for Managed IT, Cable, DSL and ISP/WISP providers who want to enter the Hosted PBX services market, but not ready to implement their own solution due to technical, financial and resource barriers.
We are looking for companies who offer IT based services, consultancy and supplies to an existing customer base.
A typical reseller does not need to know anything about offering telephone services, however they need the vision to see the potential revenue streams and additional service they can offer the existing customer base.
You will find new business by offering hosted PBX services, which in turn will reward itself by having the chance to offer your other services. The market is ready, growing and opportunities are endless.
The ideal reseller will provide IT based services and therefore be able to offer first line support to their own customers. Talking Platforms will fully support your team at 2nd and 3rd line support issues. We do provide an option for White Label End User support if your lacking resources to address front line technical support.
To sum it up, Talking Platforms is looking for individuals and organizations who understand that the VoIP service business is built on reliability, quality service and overall functionality. Your customers have been trained for years by the telephone company to just pick up their phone and it will a have dial tone. They were trained to use features like call waiting, call forwarding and voicemail. When this functionality does not work, customers will rarely stay with that provider. Utilizing inferior software solutions and small start up providers may appear attractive when you think of short term costs, but in the long term it will have dramatic costs tied to customer turnover and massive technical support. Don't make the mistake, choose Talking Platforms today.