Many VoIP service providers large and small run into audio quality issues. You can blame it on a lot of things but have you really tried to understand what may be going on? Sometimes it is as simple as Quality-of-Service settings, which is critical to provide the best quality VoIP phone service.
Continue reading “My VoIP Services audio quality is bad – QoS to the rescue?”
When we build our hosted VoIP business, especially during the early stages, we are tempted to say yes to anything a potential customer requests. The typical question you may see will sound something like this: “Can I use any phone with your service?” Maybe it’s time to rethink that answer.